Bass Pro Shops - Cary, North Carolina

Brandi

Always a pleasure visiting. Only reason I didn't give 5 stars is the little lady in the sun glass department and the older man in the bow area kept following us around the store.

Valerie-real-estate-agent Trustable-in Raleigh-Cary

Passed this store many times finally decided to give it a closer look. It is definitely gorgeous. No matter you are a sports fan or just want to go somewhere with your kids, it is a place you can go. Beautiful decoration, plenty of goods, the most interesting thing is the way they organize their goods. They set up different scenarios, all the good are organized accordingly. And they have a little drink bar too. You definitely need to go there.

Scott Hultstrom

Design of product is nice. In the end we will be happy BUT ....

The product was manufactured with a defect resulting in an accessory anchor or trolling motor support plate to be mounted wrong & not being fully supported by the hull. The PDL drive was improperly packed in the hull resulting in the skeg damaging the cockpit with scratches. There is a gouge on the starboard bow that resulted in a piece coming off the hull. There is an approximate 24" scratch on the starboard side, midship.

We contacted Bass Pro, & they were mildly supportive offering an appeasement cash back only. Despite they told me I would receive a refund of some money, I did not. Bass Pro gave me an eGift card I can use at their store. This doesn't help me pay for what I have to do to fix the issue, it only allows me to buy more of their products at their stores. This was a deceiving move on their part. We drove over to the Bass Pro store to show the issue & the staff was reluctant to replace the product stating if I opted for that we would not be able to enjoy using the product we had therefore holding our summer hostage while waiting for a replacement due to a manufacturer's defect. We had made contact previously with a Bass Pro employee who claimed the Old Town Rep offered support in our effort to purchase these kayaks. They were not there the day we brought the defective kayak in. We mentioned this to Bass Pro, & they dismissed bringing this resource to bear on our support needs.

We have lost much of our confidence in Old Town as a product. These kayaks sell for approximately $2900.00, & the quality as compared to the Old Town Canoe I grew up in is simply not there. We have lost much of our confidence in Bass Pro Shops as they were quick to take our money, but things slowed & became limiting during support of a problem with the manufacturing.

I want to thank the 2 CSRs who did provide the appeasement. I believe they did the best they could under the limiting resources Bass Pro Shops offers them to work with.

I would like to note that I contacted Old Town directly, explained the issue & they showed no concern over the fact they made a defective product. This demonstrates a lack of caring & pride on their part.
I had indicated to Bass Pro that I would be reviewing my purchase publicly & it would either reflect great customer service & support or it would reflect poor customer service & support. Their reply was “I don’t care, it won’t affect me.”

David Blumberg

Good Bass, but a small one comparatively speaking. Lots of interesting items still, but not the larger items such as the boats and transport vehicles except a couple of them. The firearms area is very, very limited. The Outdoor area does feature Hunting supplies and there is a decent long gun (hunting) selection,

Jeff Allen

Cornerstone K9 loves taking the dogs we are training to the very pet friendly Bass Pro in Cary, NC! The staff are always all smiles when we bring the pups through!

Ed Heim

Expensive store but found a Yeti tumbler I wanted!

MtZ Reviewz

They have a massive fishing lure store here right near the airport! Lol.. The welcoming agent was so nice and personable, he took my moment of ¡hurry worry and fret! and brightened it right up! Got help finding what I needed (spare luggage carryon bag) and the price was great and the bag feels stout. Of course, the sale on sunglasses was on too…

KDs 3mpire (#1 Reviewer In NC)

This store is nothing less than amazing. From all of the different things you can buy to their employees. Everyone in the shop including the customers were friendly. Everything was nice and organized it Honestly seem like nothing was out of place. I have never been so excited about things I knew nothing about in my life. Definitely have to stop here again in the near future… also recommend you should stop by if you’re in the area.